Water Rates / User Fee Information
The City Council has retained the firm of Raftelis Financial Consultants to conduct a water rate study by adopting Resolution 18-014 on January 23, 2018. A rate consultant independently analyzes the City's current water rate structure and determines the updated cost of service. The Council has held a series of study sessions regarding the water rate setting process with the final one held on Tuesday October 9 at 6 p.m.
The City Council approved the Water Rate Study prepared by Raftelis Financial Consultants, Inc. and directed staff to proceed with the Proposition 218 process at their November 13th meeting. A public hearing will be held on Tuesday, January 22, 2019 at 7 pm to consider proposed increases in the City's rates for water service. If the City Council approves, the proposed rates will be effective April 1, 2019.
March 27 - Study Session Powerpoint
September 18 - Study Session Powerpoint
October 9 - Study Session Powerpoint
Water Supply Maintenance
Water service to properties within the City of Dixon (City) is provided by two entities. California Water Service Company owns and operates the older, downtown core area water system, you can contact them at (707)678-5928. As of August 11, 2014, the City of Dixon owns and operates the balance of the City limits. Click here for a map showing the boundaries of the two entities (PDF).
The water service from the meter/box to the main is the City's maintenance responsibility. Contact (707) 678-7030 for assistance with water related issues or emergencies during normal business hours.
For billing and service related questions during normal business hours, please contact (707) 678-7000.
For after hour water emergencies, contact (707) 676-3005.
Water System Master Plan
The purpose of the Water System Master Plan for the City of Dixon is to identify existing potable water system deficiencies and required potable water system improvements.
Effective January 1, 2015, the Sustainable Groundwater Management Act (SGMA) established a robust framework for the sustainable management of groundwater resources in California. To view the Solano Groudwater Sustainability Plan please visit http://www.solanogsp.com.
- Turf Rebate Program (PDF)
- Caring for Trees in a Drought
- Save our Water
- To view real-time data, interactive maps and flood monitoring in Solano County, visit Solano County Water Agency.
- NEW Water Rebates Available: Water-Conserving Products. SCWA is offering residential customers rebates up to $50 each for the following products: pool covers, hot water recirculating systems, organic mulch, laundry-to-landscape system components and rain barrels.
Public Notification will be mailed to utility customers regarding our water system recently violated the newly revised limits of levels of Hexavalent Chromium, also referred to as Chromium+6 or Cr+6. This is NOT an emergency and You DO NOT need to use an alternative water supply (e.g. bottled water). Dixon receives its drinking water from five wells, with each well continuously monitored for its water quality compliance with State standard. In 2014, the Maximum Contaminant Level (MCL) was reduced from 50 parts per billion (ppb) to 10 ppb. This revision brought four wells into non-compliance and the State has issued a Compliance Order to correct. The new regulations require cities, such as Dixon and Vacaville, which also had levels above new standards, to provide public notification For More Information please contact California Water Service at (707) 678-5928 or the City of Dixon City Engineer/Public Works Department at (707) 678-7030. The public notice has been posted to the City's website.
The State Water Resources Control Board has additional info on Chromium-6.
Fire Hydrant Flushing Program
City of Dixon will begin flushing fire hydrants located within the City of Dixon water distribution system beginning next week (August 21, 2017). This program is initiated to maintain and improve water quality. Notices will be sent to the local residence and business that may be affected in the general vicinity. This program is scheduled to occur during the third or fourth week of each month between the hours of 7:00am and 3:00pm, Monday through Friday. Customers may experience some discoloration in the water and/ or drop in pressure. If you have any questions regarding the Fire Hydrant Program or your water quality/ pressure, please contact California Water Service at (707) 678-5928. Hydrant Flushing Notification - English and Spanish (PDF)
Consumer Confidence Report
This annual report is required by the State and the U.S. Environmental Protection Agency to raise awareness of the water quality served to you by the City of Dixon. This notice is required to be published annually.